Solving hard problems can be fun

My priority is to help empower people and organizations by equipping them with the resources and data they need to build Community-Led organizations. I love building places and products that bring people joy, and I thrive in environments where I can create structure from chaos.

I accidentally stumbled into the community world in the early 2000s, when I decided it sounded like a good idea to become a guild leader for a MMORPG. That passion for connecting people online evolved into a full-time career when I joined reddit to build community as one of their first hires, and I’ve stuck around the industry ever since.

Over the past decade+, I’ve worked with companies across all sorts of industries helping them discover the true value that a thriving community can bring to an organization. I have extensive experience in community and business strategy, product development, building teams, and leadership.

When I’m not building and maintaining communities professionally, I’m cultivating my personal communities dedicated to knitting, beer, cats, and really intricate nail art.

MY AREAS OF EXPERTISE

Community Strategy

B2C Communities

Communication

Product Development

SPEAKING GIGS

  • Slovenian Marketing Conference 2023

    I gave a talk on the evolution of community building and how Marketing and Community teams can best collaborate.

  • Imperial College London Business School, '22 + '23

    I guest lectured on the topic of Community-Led Growth and how organizations can generate revenue, increase retention, and build trust with customers and prospects.

  • TechCrunch Disrupt 2021

    I was on a panel digging into the importance of Chief Community Officers and how founders can find financial success via investing in community.

  • HigherLogic SuperForum 2021

    I led a session on the topic of Community-Led Growth and how Community professionals and organizations can measure the ROI of community.